---
title: Customer Service
description: The Fort Worth & Western Railroad Operations Center can serve you 24/7.
---

[Skip to content](https://www.fwwr.net/customer-service#main-content)

# Customer Service

Our Operations Center Is Available To Serve You 24/7

Fort Worth & Western Railroad

## Customer Service

|  | [817-731-1180](tel:18177311180) \| [800-861-3657](tel:18008613657) |
| --- | --- |
|  | 817-731-0602 |
| [mailto:released@fwwr.net](mailto:released@fwwr.net) | [released@fwwr.net](mailto:released@fwwr.net) |

 

#### Responsibilities of Customer Service Include:

- Switch Requests/Empty Releases
- Equipment Orders
- Diversions & Reconsignments
- Service Issue Resolution
- Interchange & Inventory Management
- Unit Train Desk

### Inquiries

A FWWR customer service representative will reach out shortly. Thank you.