Customer
Tools
Reports
The following reports are available to assist customers with planning and scheduling rail traffic:
• Online Inventory Report
• Cars Destined Report
• Customer Notification
• Specialized Reports Upon Request
Service Request Cut-off Time
This is a designated deadline for rail customers to submit their service requests. Cut-off time is one hour before
assigned train crew comes on duty. Late service requests will be completed by the next available train crew.
Special Switch/Service Requests
In the event of a requested additional train crew or additional rail service, we do offer special switch services (tariff rates do apply).
Transportation Plan or "T-Plan"
A "T-Plan" is a dedicated service plan for an assigned service area. FWWR train crews are scheduled according to your assigned "T-Plan".
Standard Demurrage Calendar
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