Customer Service
Our Operations Center is available to serve you 24/7.
Contact Information
Phone: 817-731-1180
800-861-3657
Fax: 817-731-0602
eMail:released@fwwr.net
Responsibilities of Customer Service
•  Switch Requests/Empty Releases
•  Equipment Orders
•  Diversions and Reconsignments
•  Service Issue Resolution
•  Interchange and Inventory Management
•  Unit Train Desk